Frequently Asked Questions
Q.What is a VietnamCredit report?
A VietnamCredit report is a comprehensive business intelligence document that includes company profile, financial data, credit ratings, and risk assessment for businesses operating in Vietnam.
Q.How do you source your data?
We source our data from various official and private channels, including the Department of Planning and Investment (DPI), Tax Authorities, Customs, and our own proprietary database built over 10+ years.
Q.How long does it take to get a fresh report?
While many reports are available instantly in our database, a fresh 'Investigation Report' typically takes 3-5 business days depending on the complexity of the company.
Q.Do you provide credit ratings for small businesses?
Yes, we provide credit scores and ratings for companies of all sizes, from SMEs to large corporations and state-owned enterprises.
Q.Can I dispute information in a report?
Absolutely. Please visit our Claims Assistance page to learn how to submit a dispute or update your company's information.
Q.Is my payment information secure?
Yes, we use industry-standard SSL encryption and partner with trusted payment gateways to ensure all transactions are 100% secure.